Frequently Asked Questions

FAQ

Q: How scary is Creepy Hollow?
A: 
Extremely. Our scares are designed to be very intense.

Q: How do I purchase tickets?
A: 
You can purchase tickets online, or you can purchase tickets at the door. Our box office accepts cash, and credit cards.

Q: What rules must I follow while visiting Creepy Hollow?
A:
 We have a few basic rules which must be followed at all times:
*Do not touch any haunt actors or staff at any time
*Do not bring any weapons, alcoholic beverages, or pets onto the property
*Respect other customers and haunt employees; no rude or lewd behavior, defacing property, etc.
*No smoking inside the attractions, or within 15 feet of any structure.
*No flashlights, cellphones, lighters, or flash photography inside the attractions

Q: Is Creepy Hollow wheelchair accessible?
A:
 No.

Q: Can I wear costumes or masks to Creepy Hollow?
A: 
Costumes are okay, but masks are not allowed for the safety of our employees and guests.

Q: How much is admission?
A: 
We have three attractions set up at Creepy Hollow Haunted House this year, 288 Scare Factory, Haunted Woods, and Pitch Black. The price for admission is $30 to go through all the haunted attractions. Coupons are available online and at various local retailers.

Q: Is there a different admission price for children?
A: 
No.

Q: How old do you have to be to get into Creepy Hollow Haunted House?
A:
 We do not recommend Creepy Hollow Haunted House for children under 12. However, it is up to the parents. Many young children have a great time, others will not make it all the way through. Even some adults get too scared to make it through. Please be aware that there are NO REFUNDS if you or a member of your party are too scared to make it through.

Q: Do you offer group discounts?
A: 
Yes, a group discount is available for groups of 15 or more email tickets@creepyhollowhauntedhouse.com for set up group rates. No group rates are valid the weekend before Halloween weekend or Halloween weekend.

Q: How can I join the crew of Creepy Hollow Haunted House?
A: 
A portion of the money made at Creepy Hollow Haunted House goes to support local charities. Email info@creepyhollowhauntedhouse.com for more information.

Q: How old do I have to be to work for Creepy Hollow Haunted House?
A: 
You must be 16 or over. If you are under 18 you will need to have your parent’s permission.

Q: Will Creepy Hollow Haunted House close if it rains?
A:
 Creepy Hollow Haunted House will open rain or shine. We have covered waiting lines.

Q: Are there live rats (snakes, cockroaches, clowns, chainsaws, etc.)?
A:
 Maybe. You never know what you might find in ANY of the attractions. NEVER assume everything you see is fake!

Q: Will they throw me out the window?
A:
 If you don’t behave.

Q: Will I be asked to sign a waiver?
A:
 The disclaimer is at the box office window and on our website. You are assuming all risks associated with visiting Creepy Hollow Haunted House. We do our best to provide a safe environment.

Q: Will we get our money back if we make it all the way through?
A:
 No. The haunted house that gives you your money back if you make it to the end does not exist. It is a myth/urban legend.

Q: If they scare me, can I punch them?
A:
 If you assault any of our staff, the Brazoria County Police officers will take you directly to jail, do not pass go, do not collect $200. For the safety of our guests and staff, we use security cameras throughout the event.

Q: Will I be injured, dismembered, or killed at your event?
A:
 We go to great lengths to provide a safe experience for our guests. If you follow our rules, do not run, and do not touch the employees or scenery, you will make it through safely.

Q: Can I take pictures or video?
A: 
No, sorry.

Q: Will they touch me?
A:
 YES YOU WILL BE TOUCHED!

Q: Are there restrictions for people who are pregnant or have health problems?
A:
 Please consult your Doctor to find out if an intense experience including loud noises, fog machines, and strobe lights is appropriate for your condition.

Q: How long is the wait in line?
A:
 Wait times will vary depending on the day of your visit. The weekend prior to Halloween and Halloween night will have the longest wait times.

Q: Can tickets be resold? Can I use a ticket that I purchased elsewhere?
A: 
Tickets are void if resold. Tickets purchased anywhere other than on this website or at the Creepy Hollow box office will not be honored. We will aggressively prosecute any individual selling counterfeit tickets.

Q: I lost my cellphone/jewelry/shoes in your attraction. Can you help me find it?
A:
 Please make sure any items you bring are securely in your pockets at all times… or better yet, leave them in the car. We are often asked to find lost items. We may or may not be able to check for lost items right away, and because of the size and complexity of the attractions, items might not be found until the lights are turned back on at the end of the night. If you might have dropped an item inside one of our attractions, please email us with the details and we will let you know if the item has been found. More often than not, dropped cell phones and other items are trampled in the dark environment by other customers.
We are not responsible for any personal items brought inside our attractions.

Q: What happens if I break the rules?
A:
 All rules are strictly enforced for the safety of our guests. Anyone violating the rules may be asked to leave the property with or without warning, and without refund.

Admission

$30 Per Person

+$10 Speed Pass

DETAILS